AY 2023-24 – Page 2 – Management, Leadership, and Decision Sciences (MLD) at the Harvard Kennedy School

Signpost with three signs pointing different directions, all staying "Career" on them

MLD-515M: Serving the Public Good: Planning for Career and Life with Grant Freeland

July 13, 2023July 13, 2023 Greg Dorchak

With a career spent weaving together smart organizational strategy and a concern for the people driven to execute towards these goals, Grant Freeland brings unique insight into what it takes to sustain a career in public service. After spending many years in the consulting field and teaching at HKS, Freeland understands that the professional prospects for HKS students are richly diverse, but also, as a result, less structured and harder to forecast than in other fields (e.g., business, law, medicine). To address this challenge, Freeland carefully designed a course, MLD-515M: Serving the Public Good: Planning for Career and Life, to help students navigate careers fueled by aspirations to contribute to the public good. Drawing on evidence from the study of professional careers and leadership journeys, work-family conflict and integration, and wellbeing, the module adopts a broader “life” perspective and asks students to reflect, explore, and develop options to successfully and sustainably work toward their aspirations in public service. The course is grounded in the premise that HKS students have agency in determining the direction of their careers. While not everything is planned and certain, self-direction is possible and is likely to be facilitated by actively exploring alternative paths.

In a short 6 weeks, MLD-515M students undertake a substantial course load, with rigorous work in and out of classroom. Students read relevant academic research, conduct expert interviews, and participate in a variety of reflective and interactive exercises. Peer coaching is integral to the teaching model, which is designed to build a lasting sense of community that Freeland hopes will sustain students for years ahead. Course assignments and peer coaching are adaptable to accommodate the diversity of career stages among students in the class.

The module is structured into three blocks: knowing yourself (e.g., aspirations, motivations, values); where are you going and how are you getting there (e.g., negotiating careers, networking, developing a leadership story); and building the resilience (e.g., wellness, work and family). Students in the course also engage with HKS alumni whose own leadership stories help current students make sense of their own potential career paths.

About the Instructor:

Grant Freeland is an Adjunct Lecturer at Harvard Kennedy school, and Adjunct Professor at the Tuck School of Business at Dartmouth where he teaches a course on Transforming Public Interest Organizations. Grant is also a Senior Advisor and Senior Partner Emeritus of the Boston Consulting Group where he was previously a Senior Partner and Global Leader of its People and Organizations Practice, and the Managing Partner of the Boston office. During Freeland’s 31+ years at BCG, his client work has focused on driving transformations in large organizations in both the private and public sector. This work includes organizational redesigns, post-merger integrations, restructurings, creating high performance workforces, culture change, leadership effectiveness, and creating digital and agile organizations.

Portrait photo of Grant Freeland — Grant Freeland

From a BCG leadership perspective, he was one of BCG’s Global Leaders when BCG was one of only two companies rated in the top five best places to work in Fortune’s Best Places to Work survey for eight years in row. Grant was selected as one of Consulting Magazine’s Top 25 Consultants in 2017 and is the protagonist of two Harvard Business School cases, one focusses on BCG’s efforts to improve work life balance. He has contributed over 60 columns to Forbes.com on leadership.

Previously, Freeland was a marketing communications manager for Hewlett-Packard. He received his undergraduate degree in marketing from the Chisholm Institute of Technology (now Monash University) in Australia. He holds a Master’s in Public Administration from the Harvard Kennedy School of Government, and an MBA from the Australian Graduate School of Management, where he was the medal winner for corporate strategy.

MLD-515M: Serving the Public Good: Planning for Career and Life will be taught in the Fall 2 module in 2023. For questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-355: Public Narrative with Marshall Ganz — A Leadership Practice Translating Values into Action

July 10, 2023July 10, 2023 Greg Dorchak

According to MLD’s Marshall Ganz, the Rita E. Hauser Senior Lecturer in Leadership, Organizing, and Civil Society, “To lead is to accept responsibility for enabling others to achieve shared purpose in the face of uncertainty.” But where should a student aspiring to lead for the the greater good begin? For Ganz, the process of leadership starts with the “self” and builds outward into a constituency, creating “us,” a group that’s ready “now” to meet the challenges on the path to shared goals. In MLD-355: Public Narrative Ganz and his highly collaborative teaching team introduce students to the discursive process through which individuals, communities, and nations learn to make choices, construct identity, and inspire action. The goal is teaching students to link their our own callings to that of a community that shares a call to action, translating deeply held personal values into effective action. Ganz continues, “Because it engages the ‘head’ and the ‘heart,’ narrative can instruct and inspire – teaching us not only why we should act, but moving us to act.” Based on a pedagogy of guided reflective practice, students work in groups to learn to tell their own public narrative. Developing their own personal practice of public narrative builds students’ leadership capacity, and is especially critical when they are called to respond in moments of challenge like facing loss, lacking power, confronting inequality and difference, and enacting meaningful change.

Over the years Ganz and his course graduates have introduced public narrative training widely across the globe including in the Obama presidential campaign (2007-8), Sierra Club, Episcopal Church, United We Dream Movement, the Ahel Organizing Initiative, (Jordan), Serbia on the Move (Belgrade), Avina (Bogata), National Health Service (UK), Peking University (Beijing), Tatua (Kenya), Community Organizing Japan (Tokyo) and elsewhere, proving the relevance of narrative practice across disciplines, professions, and cultures.

Students seeking to extend their narrative practice and learning often follow up MLD-355 in the spring by enrolling in Ganz’s other courses MLD-377M: Organizing: People, Power, Change, and the MLD-378M Practicum, in which students put into practice what they’ve learned in organizations, movements, and campaigns of their own.

Beyond HKS, Ganz and graduates of his teaching have established the Leading Change Network, a global community of organizers, educators and researcher aiming ” To meet the challenges to democracy by developing the leadership to organize communities which build power and realize the values of equality, solidarity, and dignity.”

To learn more, view a complete (~75 minute) mini-workshop with Marshall Ganz introducing public narrative pedagogy on the YouTube channel of The Resistance School which was founded in March of 2017 by graduate students of HKS and other Harvard schools. Lesson 1 of the 15 short videos is below; the full set is here.

Well before COVID-19 moved HKS teaching online during the 2020-21 academic year, Ganz and his team with HKS Executive Education were pioneering the teaching of leadership and organizing online. With over 10 years experience developing his online public narrative Exec Ed course Ganz and his team have created an exceptionally strong model of experiential, interpersonal, and interdependent learning. For a sample of, and in-depth introduction to their online teaching pedagogy, view here a (~60 min) video of an online interactive session led by Ganz for Harvard Kennedy School faculty on his approach to online teaching.

MLD-355 will be offered at the Harvard Kennedy School in the fall semester, and MLD-377M and MLD-378M will be taught in spring. For questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator. You may also contact Emily Lin, Program Director for Ganz’s Practicing Democracy Project (emily_lin@hks.harvard.edu).

MLD-304: The Science of Behavior Change with Todd Rogers

July 10, 2023July 10, 2023 Greg Dorchak

Leverage insights about human decision making to develop interventions that improve societal well-being.

This is the primary learning goal of MLD-304 The Science of Behavior Change taught by Professor Todd Rogers.
The fast growing research field dubbed “behavioral economics” or “behavioral science” examines the mechanisms of, and influences on, human judgment and decision making, especially in the areas where our choices differ from the rational and the optimal. Insights from this research has provided a new set of tools that complement standard economics and policy levers for influencing behavior (namely, incentives and information) and allowed us to improve implementation of interventions promoting the public good. These new tools and ideas have relevance across fields ranging from healthcare, education, criminal justice, social welfare, electoral politics, personal finance, and beyond.
In addition to learning more about the science of how humans make judgments and decisions, students in MLD-304 will also be taught how to improve the quality of their own judgments and decisions by identifying areas of thinking prone to errors and cognitive biases. Some of these errors are particularly important for real world problems. This course will also increase students’ familiarity with randomized experiments, enabling them to be smarter consumers of claims that interventions cause certain outcomes.

Watch Professor Rogers describe an example from his work on voter mobilization:

Read an extensive piece the HKS alumni magazine about Todd Rogers’ recent work.

Join other students at HKS and across Harvard interested in behavioral science in the Behavioral Insights Group which brings together an outstanding group of decision research scholars, behavioral economists, and other behavioral scientists. BIG’s staff are always happy to talk with students. Please feel free to reach out to Program Manager, Maja Niksic (maja_niksic@hks.harvard.edu), follow BIG on Twitter, check out BIG’s LinkedIn Network where behavioral science-specific jobs are posted, or access the resources of the Behavioral Insights Student Group.

MLD-304 is offered at Harvard Kennedy School in the Fall semester with 2 sections available. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

Fundamental Negotiation Training at HKS: MLD-215 with Rob Wilkinson and MLD-223 with Kessely Hong

July 10, 2023July 18, 2023 Greg Dorchak

Among the signature curriculum of the Harvard Kennedy School, negotiation training has always stood out as among the most popular due to its practicality and necessity across all sectors and policy domains. Founded by one of the luminaries of negotiation science, Howard Raiffa, HKS faculty have always been at the forefront of negotiation research and training. Furthermore, we recognize negotiation skills are a critical contributor to effective leadership of organizations, campaigns, and social movements of all types.

With the two introductory negotiation courses outside the MPP core, MLD-215 Negotiation and Leadership: Essential Theory and Practice for Enhancing Your Personal Effectiveness with Robert Wilkinson and MLD-223 Negotiating Across Differences with Kessely Hong students can learn the fundamental, time-tested frameworks of negotiation analysis. Both courses introduce the core concepts of distributive bargaining, value creation, stakeholder analysis, trust-building, barriers to agreement, and strategic approaches to negotiation.

Portrait photo of Robert Wilkinson, Lecturer in Public Policy and Leadership — Robert Wilkinson, Lecturer in Public Policy and Leadership

MLD-215 (Wilkinson) will provide students with the fundamental principles, theory and practice of the field of negotiation, but MLD-215 is especially distinctive in blending leadership and negotiation principles in a single course. The curriculum will balance theory and practice, and draws on the classic literature, as well as more recent work. Students will learn using the case study method, active simulations, group work and lectures to bring the conceptual material to life, as well as to build students’ personal negotiation and leadership skills. Drawing on his extensive experience as a practitioner in the field, Wilkinson will emphasize bringing in international examples and cases throughout the course, to provide both domestic and global perspectives on negotiation and leadership.

Kessely Hong smiling and teaching students in a Harvard classroom — Senior Lecturer Kessely Hong

MLD-223 (Hong) offers more complex, multiple-stakeholder cases and simulations, some of which include salient cultural or power differences and multi-party dynamics. Students are challenged to navigate differences in expectations, attitudes toward risk, culture, power, status, and partisan perceptions. In Hong’s course, students read and analyze a variety of very rich real-world cases, in which interpretations of the protagonists’ actions provide illuminating insights into similar spectrum of dynamics (personal, psychological, political, cultural, etc.) at play in negotiations over public policy.

Both MLD-215 and MLD-223 serve as pre-requisites for MLD-280M Advanced Workshop in Multiparty Negotiation and Conflict Resolution, the January-term course, taught by Brian Mandell, Mohamed Kamal Senior Lecturer in Negotiation and Public Policy. Students wanting to additional venues to study, research, and design new ways of negotiation practice will be interested in exploring the Negotiation and Conflict Resolution Collaboratory. Established and directed by Brian Mandell, the NCRC develops ways to connect students of negotiation with practitioners on the frontlines and faculty leading cutting-edge research. They seek to advance the field of experiential learning and motivate innovations in teaching advanced negotiation in simulated environments. In addition, NCRC faculty affiliates within the Center for Public Leadership engage in the interdisciplinary study of developments and trends at the intersection of negotiation and leadership.

MLD-215 and MLD-223 are offered at Harvard Kennedy School in Fall semester. MLD-280M is offered in January term. If you have any questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

Pioneering Leadership Development | Adaptive Leadership courses at the Harvard Kennedy School

July 10, 2023July 10, 2023 Greg Dorchak

Since 1983, when Ronald Heifetz fielded his first leadership course here, the Harvard Kennedy School has been at the forefront in the field of leadership development. All those years ago, outside of military academies, the scholarly study of leadership was a rarity. But in the years since, Heifetz and his HKS faculty colleagues have spent decades analyzing the personal leadership cases of political, social, and business leaders, and especially those of HKS students themselves. Lessons from these thousands of cases inform and continue to shape the theory of practice and pedagogy of the Adaptive Leadership courses being taught this year at HKS.

MLD-201 Exercising Leadership: The Politics of Change is the foundational course introducing students to key concepts and frameworks for understanding leadership. Taught in the fall by Farayi Chipungu and Tim O’Brien, and in spring by Hugh O’Doherty, MLD-201 provides a diagnostic and strategic foundation for leadership practice. Applying theory to practice, these instructors help students learn, and understand the relationship among key concepts:
What is leadership? How is “leadership” distinguished from “authority” in a given context, system, or organization? How can one exercise leadership without authority, whether from inside a system, or from outside? What are the available diagnostic tools for analyzing the complexity of change in social systems, and formulating strategies of action?

Students in MLD-201 employ multiple frameworks for analyzing the challenges leaders face. Principally, how can one understand the distinctions between straightforward “technical” challenges and the array of “adaptive” challenges that most often lead to the seemingly inevitable failures of leadership.

“Adaptive work is needed when both the challenge itself and its potential avenues for progress are unclear, if new ideas and new learning are required, and if hearts and minds must shift for progress to occur.”¹

Given ever-present, adaptive challenges and concomitant risks of failure, students aspiring to lead must learn reflective practices to become thoughtful and resilient. Using an action-based pedagogy, MLD-201 instructors and course coaches enable students to engage and experience the exercise of leadership. Then, using extensive, scaffolded feedback and reflective activities, students learn and improve their personal leadership practice. Thus, students come to understand what is “the work” of leadership.

Two courses taught by Heifetz build upon these foundational frameworks and practices.

In his January-term, intensive course MLD-202 Leadership from the Inside Out: The Capacity to Lead and Stay Alive–Self, Identity, and Freedom, Heifetz asks students to make a pivot from the contextual, external dimensions of leadership to focus on personal, internal dimensions of leadership. As complicated as the external context may be, Heifetz has come to understand that of equal importance is a leader’s own self-understanding. “We want to zoom in on YOU as a complex system,” he states. Young and developing leaders must be able to read and comprehend their own multiple identities – e.g., family, political, racial, national, sexual, etc. – and the activation and interplay of these at any given leadership moment.

Ronald Heifetz standing and smiling — Ronald Heifetz, King Hussein bin Talal Senior Lecturer in Public Leadership, at Harvard Kennedy School.
(Photo by Tom Fitzsimmons)

Heifetz has learned that sometimes identity-based frames of reference cloud and confuse leaders, leading them to poorly or incorrectly diagnose situations, putting them into danger and contributing to their own neutralization. In the course, students undertake a deep exploration of their own internal habits, guided by analytical structures, frameworks, and conceptual methods of analysis, with the goal being to strengthen their sense of self and to become less reactive when identifications are activated to their detriment. Understanding what students bring into a given leadership situation, and developing a practice to remain flexible, keep curious, open to information and change, but still maintain integrity is the goal of MLD-202. Referencing the U.S. Civil Rights activist and longtime U.S. Congressman John Lewis, Heifetz says, “We want you to become a smart ‘troublemaker’!”

As in MLD-202, Heifetz’s fall course (NOT OFFERED IN AY24) MLD-204 Leadership from the Inside Out: Self, Identity, and Freedom – With a Focus on Anti-Black Racism and Sexism asks students to look inside themselves and to develop a practice of analysis and reflection, but with a special application to the distinctive challenges – both internal and external – that leaders might face in combating anti-Black racism and sexism. Focusing on these two discrete, but admittedly huge, challenges to the practice of leadership, students can draw lessons about fighting other forms of enculturated injustice, as well as any other challenge for which they are willing to engage in the dangers of leadership.

“We want you to become a smart ‘troublemaker’!”

The course has four strands that weave through the semester:

In the first strand, through political psychology, Heifetz leads an exploration of the nature and sources of identity and analyzes identity as both a profound resource and endangering constraint on the practice of leadership.

The second strand consists of intensive casework. Students analyze leadership cases from their experience in two directions: externally on the ecosystems of anti-Black racism and sexism they have known; and internally on their own identities.

In the third strand, students investigate their vulnerability, as a product of their own unique identities and experiences, to key dangers of leadership and professional life: the temptations of significance, belonging, and validation; authority, power, influence, and control; and intimacy and sexual gratification. Students will strengthen their capacity to assess dangerous situations that can play to their weaknesses and then learn to respond to these with self-awareness and discipline.

In the fourth strand, students explore ongoing ways to generate the freedom of mind and heart to engage fully in the diagnostic and action work of leadership and stay alive in their lives and in the spirit of their work.

As is true of all the adaptive leadership courses described here, MLD-204 draws on multiple disciplines and areas of study: history, economics, sociology, philosophy, psychology, studies of gender and race, religion, literature, as well as organizational and political leadership.

Special note on MLD-202 and MLD-204: These courses are designed to generate a personally transformative education. Interested students should note that these courses will be an intensely emotional experience. They explore students’ own cases of failure and success as well as their experiences of trauma and its impact on identity, especially MLD-204. Students can choose how deeply they explore these experiences, and no one will be pushed to share more than they wish. Nevertheless, students should not take these classes if they do not feel prepared at this time to undertake a potentially destabilizing exploration.

The personal frameworks in MLD-202 and 204 complement the systems framework developed in MLD-201 Exercising Leadership: The Politics of Change, so it is strongly recommended that students take MLD-201 first, or, at a minimum, concurrently with 202 or 204.

Any of the above mentioned courses will nicely complement other courses in the range of leadership focused courses taught in the MLD Area. For questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

1. Source: The Adaptive Leadership Network.

DPI-208 Moral Practice for Public Leadership with Chris Robichaud

July 7, 2023August 3, 2023 Greg Dorchak

For Chris Robichaud, HKS Senior Lecturer in Ethics and Public Policy, it’s not enough to teach interesting ethical principles: “I want students to see ethics all around them, not just as something we talk about in a classroom.” With HKS students aspiring to a wide variety of leadership positions, Robichaud’s course, DPI-208: Moral Practice for Public Leadership explores how moral practice can inform, complement, and most importantly improve all sorts of good public leadership. This course does not simply offer another theory of leadership—“moral leadership”—but instead Robichaud aims to foster “moral practice,” specifically, a set of exercises, activities, and methods, to teach students to cultivate their moral perception, moral imagination, and moral character, all of which are directed towards improved moral action in the public sphere.

Students will come away with insight into their own ethos, strategies on how to continue to develop it (a lifelong pursuit), and models on how to have it deeply inform their own public leadership practice.

Students in DPI-208 will explore cross-cultural philosophical traditions, ancient as well as contemporary, to learn about this conception of ethics, understood not merely as a set of intellectual doctrines—not merely as a kind of thinking or reasoning—but as an entire ethos—as a way of life. As a bonus, students will come to learn how several of the most popular notions in leadership studies—purpose, character, authenticity, happiness and more—have their roots in philosophy, roots worth examining. DPI-208 is therefore a valuable complement to other HKS leadership courses, such as MLD-201, -202, -204, -215, -340, –355 and -617M.

Chris Robichaud pointing and smiling against a purple background with a diagram behind him — Sr. Lecturer Chris Robichaud

Robichaud who also serves as the Director of Pedagogical Innovation at Edmond J. Safra Center for Ethics at Harvard is consistently one of the school’s most pedagogically innovative instructors. His focus ever since arriving at Harvard has been on developing ways to teach ethics to students through active experiences. “There’s a stickiness that comes out of ethical simulations; students remember the kind of learning they have around them,” he says. Recent HKS alums will always remember the “Zombie Apocalypse” exercise that Robichaud created and fielded during the school’s student orientation.

For more on Robichaud’s pedagogy, including a brief preview and discussion of the Zombie Apocalypse simulation, view his SXSW EDU 2021 conversation “Why Teach Students About Zombies & Superheroes”

In addition, says Robichaud, “I’ve tried to take popular entertainment, with a focus on scary movies and superheroes (things I love), and show that you really can extract some interesting lessons in moral philosophy and ethics from that entertainment.” See, for example, this discussion with Robichaud courtesy of WIRED magazine, titled “Harvard Professor Explains What the Avengers Can Teach Us About Philosophy.”

- Harvard Professor Explains What the Avengers Can Teach Us About Philosophy
- Watch Video

In keeping to form, DPI-208 will employ a variety of tools to accomplish its learning goals, from the “usual suspects”—cases, simulations, film and other forms of fiction—to new experiential exercises. Students will come away with insight into their own ethos, strategies on how to continue to develop it (a lifelong pursuit), and models on how to have it deeply inform their own public leadership practice.

DPI-208 will be offered in the fall semester at the Harvard Kennedy School. For questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.