Many development experts use plan and control methods to introduce new policy solutions into complex settings. Too often these results end up in in failure. Effective leaders in the challenging development context should be using more flexible facilitated emergence methods instead, but often they do not know what these methods involve. MLD-103M: PDIA in Action: Development Through Facilitated Emergencetaught by Matthew Andrews, Edward S. Mason Senior Lecturer in International Development, is a Spring module course that introduces students to a new approach to doing facilitated emergence, Problem Driven Iterative Adaptation (PDIA) in the development context. Students will learn how to facilitate discussions about problems and potential solutions, to engage with teams, and to facilitate an iterative learning process. MLD-103M is a complementary course to MLD-102: Getting Things Done: Management in a Development Context also taught by Matthew Andrews, although MLD-102 is not a pre-requisite.
MLD-103M will be offered at Harvard Kennedy School in the Spring semester. If you have questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.
How can effective leaders learn from experience and decisions in the past to make more effective decisions that advance one’s strategic purpose?
Strategy is expressed in the decisions we make every day. There are no choices or actions that are truly neutral with respect to one’s strategic purpose. Yet few decisions come labelled as “strategic”; instead policy makers, analysts and managers face an unending stream of judgments and choices that arrive in varied frames from every imaginable direction.
No decision stands alone. Today’s decisions are linked undeniably to decisions in the past reflected in the experience of individuals, groups, teams and organizations, even nations. Experience both enables and limits our perceptions, beliefs, values, predispositions and capabilities. We both learn from the past (it’s all we’ve got) yet our learning can be limited by the deceptive clarity and presumed certainty associated with explanations of past events.
MLD-113M Strategy and Decision with Peter Zimmerman will help students develop more robust explanations of past decisions, their strategic impact and will help students make better predictions of the effects of future decisions. Taking as the course text cases and stories involving others, from different times and places, and even students’ own stories and experience, students will work on three parallel tracks. First, students have the chance to analyze and explain decisions large & small while experimenting in a tentative qualitative way with how things might come out differently. Next, they explore the science of behavior & decision-making (i.e., what are the sources of influence on decision and what’s going on in the black box?). Finally, they develop a framework to help improve our explanations & predictions and to integrate individual choices into a pattern of strategic decisions.
This course is offered in the spring module 2 semester. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.
Budgeting, accounting, and financial management are central to the successful operation of government, nonprofit, and for-profit organizations. MLD offers a sequence of three courses for students seeking to boost their understanding how “FAB” concepts and techniques can be powerful management tools.
MLD-401M: Financial Analysis of Public and Nonprofit Organizations taught by Brian Iammartino is an introductory, general-audience course intended for students with no background in accounting or financial analysis. By the end of the course, students will be able to: 1) Understand commonly-used accounting and financial analysis terminology, concepts, tools and processes; 2) Evaluate financial statements in order to ask probing questions, identify risks and/or opportunities, and think critically about financial performance; and 3) Recommend and justify courses of action based on analyses of accounting and other financial data. Specific topics covered include an overview of the financial reporting landscape and governance; accounting principles and concepts; a detailed review of the major financial statements; and the analysis of major financial topics such as organizational liquidity, solvency, operations, funding, and benchmarking. Main focus will be on features of public and nonprofit accounting, but many of the topics covered are applicable to all types of organizations. Students completing MLD-401M will be well prepared to take the the following course.
MLD-411M: Introduction to Budgeting and Financial Management also taught by Brian Iammartino with Senior Lecturer Linda Bilmes is a rigorous introductory course aims to demystify FAB topics for a general audience of students, even those lacking any related background. Iammartino will, step-by-step, help students understand the entire budgeting process, including budget formulation and execution, variance analysis, budget strategies such as activity-based costing, revenue forecasting, and capital budgeting. Accounting topics include an overview of the financial reporting and governance landscape, accounting principles and concepts, and a detailed review of the major financial statements. The course will build on these budgeting and accounting principles to progress to financial management techniques such as the Balanced Scorecard, financial benchmarking, and the analysis of organizational liquidity, solvency, operations and funding.
Of MLD-412 , Mid-Career MPA (’20) and recent program fellow Will Eden says, “No course at the Kennedy School I’ve taken has been as thoughtfully composed, incorporated as much feedback, or offered such a valuable hands-on learning experience.” Real world course projects in the past year included a detailed estimate on the financial viability of plans for building a performing arts center in Gloucester, MA; an analysis for the town of Hingham, MA about funding federally mandated storm water runoff infrastructure; rethinking energy supply and demand options related to the Massachusetts Bay Transportation Authority‘s (MBTA) the South Boston Power Station; and, for the Massachusetts Port Authority (MassPort), an assessment of threats/opportunities for the Boston seafood cluster in the global supply chain. Past projects have included a number of meaningful collaborations with the City of Somerville, MA, documented on video here. For more details, read the AY21 Report on the Applied Field Lab. In 2023, students in the course investigated inclusionary zoning as a tool to increase affordable housing in two Massachusetts communities.
Students from the course often continue their work in fellowships with the Rappaport Institute for Greater Boston.
According to MLD’s Marshall Ganz, the Rita E. Hauser Senior Lecturer in Leadership, Organizing, and Civil Society, “To lead is to accept responsibility for enabling others to achieve shared purpose in the face of uncertainty.”But where should a student aspiring to lead for the the greater good begin? For Ganz, the process of leadership starts with the “self” and builds outward into a constituency, creating “us,” a group that’s ready “now” to meet the challenges on the path to shared goals. In MLD-355: Public Narrative Ganz and his highly collaborative teaching team introduce students to the discursive process through which individuals, communities, and nations learn to make choices, construct identity, and inspire action. The goal is teaching students to link their our own callings to that of a community that shares a call to action, translating deeply held personal values into effective action. Ganz continues, “Because it engages the ‘head’ and the ‘heart,’ narrative can instruct and inspire – teaching us not only why we should act, but moving us to act.” Based on a pedagogy of guided reflective practice, students work in groups to learn to tell their own public narrative. Developing their own personal practice of public narrative builds students’ leadership capacity, and is especially critical when they are called to respond in moments of challenge like facing loss, lacking power, confronting inequality and difference, and enacting meaningful change.
Over the years Ganz and his course graduates have introduced public narrative training widely across the globe including in the Obama presidential campaign (2007-8), Sierra Club, Episcopal Church, United We Dream Movement, the Ahel Organizing Initiative, (Jordan), Serbia on the Move (Belgrade), Avina (Bogata), National Health Service (UK), Peking University (Beijing), Tatua (Kenya), Community Organizing Japan (Tokyo) and elsewhere, proving the relevance of narrative practice across disciplines, professions, and cultures.
Students seeking to extend their narrative practice and learning often follow up MLD-355 in the spring by enrolling in Ganz’s other courses MLD-377M: Organizing: People, Power, Change, and the MLD-378M Practicum, in which students put into practice what they’ve learned in organizations, movements, and campaigns of their own.
Beyond HKS, Ganz and graduates of his teaching have established the Leading Change Network, a global community of organizers, educators and researcher aiming ” To meet the challenges to democracy by developing the leadership to organize communities which build power and realize the values of equality, solidarity, and dignity.”
Well before COVID-19 moved HKS teaching online during the 2020-21 academic year, Ganz and his team with HKS Executive Education were pioneering the teaching of leadership and organizing online. With over 10 years experience developing his online public narrative Exec Ed course Ganz and his team have created an exceptionally strong model of experiential, interpersonal, and interdependent learning. For a sample of, and in-depth introduction to their online teaching pedagogy, view here a (~60 min) video of an online interactive session led by Ganz for Harvard Kennedy School faculty on his approach to online teaching.
MLD-355 will be offered at the Harvard Kennedy School in the fall semester, and MLD-377M and MLD-378M will be taught in spring. For questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator. You may also contact Emily Lin, Program Director for Ganz’s Practicing Democracy Project (emily_lin@hks.harvard.edu).
Leverage insights about human decision making to develop interventions that improve societal well-being.
This is the primary learning goal of MLD-304 The Science of Behavior Change taught by Professor Todd Rogers.
The fast growing research field dubbed “behavioral economics” or “behavioral science” examines the mechanisms of, and influences on, human judgment and decision making, especially in the areas where our choices differ from the rational and the optimal. Insights from this research has provided a new set of tools that complement standard economics and policy levers for influencing behavior (namely, incentives and information) and allowed us to improve implementation of interventions promoting the public good. These new tools and ideas have relevance across fields ranging from healthcare, education, criminal justice, social welfare, electoral politics, personal finance, and beyond.
In addition to learning more about the science of how humans make judgments and decisions, students in MLD-304 will also be taught how to improve the quality of their own judgments and decisions by identifying areas of thinking prone to errors and cognitive biases. Some of these errors are particularly important for real world problems. This course will also increase students’ familiarity with randomized experiments, enabling them to be smarter consumers of claims that interventions cause certain outcomes.
Watch Professor Rogers describe an example from his work on voter mobilization:
Join other students at HKS and across Harvard interested in behavioral science in the Behavioral Insights Group which brings together an outstanding group of decision research scholars, behavioral economists, and other behavioral scientists. BIG’s staff are always happy to talk with students. Please feel free to reach out to Program Manager, Maja Niksic (maja_niksic@hks.harvard.edu), follow BIG on Twitter, check out BIG’s LinkedIn Network where behavioral science-specific jobs are posted, or access the resources of the Behavioral Insights Student Group.
MLD-304is offered at Harvard Kennedy School in the Fall semester with 2 sections available. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.
MLD-102: Getting Things Done: Management in a Development Context taught by Matthew Andrews, Edward S. Mason Senior Lecturer in International Development, is a core, required course for the HKS MPA/ID program. It is also open for enrollment by non-MPA/ID students; permission of the instructor is not required. With a focus on developing country contexts, this course introduces students to critical concepts in organization theory, public management, and the practice of development to enable them to understand the individual, structural, and systemic underpinnings of good management and governance. The development context requires a focus on service delivery from both government and civil society (non-profits and aid agencies in cooperation with one another, and with the local government partner). Service delivery includes a wide variety of activities from education to regulatory enforcement. A critical driver of success is good management and governance, especially in the face of major resource constraints and in complex settings. Through theoretical readings, case study discussions, and simulations, students will apply theoretical concepts to real-world situations and, through simulations, experience the difficulty of managing. Building on analytical work from other courses, students will focus on such critical issues as corruption, participatory development, scaling up, social service delivery, and emergency response.
Learn more about Matt and his approach to management in a development context:
Hear, in this podcast, how Matt Andrews thinks about the success in service delivery and policy implementation by understanding cases of failure. ReadMatt’s paper on Public Policy Failures.
Read Matt’s posts in thePublic Leadership through Crisis blog series, which offers ideas for leaders questioning how they can help and what kind of leadership is required in crises.Hear the accompanying virtual podcast discussions with Matt Andrews and others about managing through the current COVID-19 Crisis.#LeadingThruCrisis
MLD-102 will be offered in two sections at Harvard Kennedy School in Fall of 2023. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.