Tag: AY 2022-23

Boston as Leadership Learning Lab | MLD-618 Leadership, Social Change, and its Challenges with Chris Winship and Ira Jackson

Greg Dorchak

Throughout history, Boston and Massachusetts have been progressive leaders in social change: the first public school, the Revolutionary War, the first public library, the Abolitionist Movement to eliminate slavery, Women’s Suffrage, Universal Health Care (almost), and Marriage Equality, to name of a few.

Yet, Boston has had, and continues to have, serious challenges. Today its economy is booming; some talk about this being Boston’s “Golden Age.” That said, Boston has one of the highest levels of income inequality of any city in the U.S. Its history of difficult race, ethnic, and class relations issues continue to this day.

In their fall course, MLD-618: Leadership, Social Change, and its Challenges: Focus on Race, Class, and Social Justice, Christopher Winship and Ira Jackson of Harvard’s Sociology Department explore a range of challenging issues facing Boston through a leadership lens. Examining cases like Boston’s school busing crisis, the Catholic church child sex abuse scandal, the Boston Harbor cleanup and Seaport development, and Boston policing, this course focuses on the analytic aspects of leadership: the careful assessment of a situation and the potential for individuals or groups to create change.

Winship and Jackson posit that social change, for better or worse, often occurs, at least in part, because of individual or group leadership. But what makes for effective, or ineffective leadership? Is it the quality or skills of an individual? Do ethics matter? A good match between what is needed and who is in leadership? Or is it making the right strategic choices based on a thorough understanding of situation?

Answering these questions requires someone to be a good social scientist – to have a sophisticated understanding of the manifest and latent dynamics of a situation and the potential leaders within it. Importantly, different situations require different types of leadership and individuals differ in their leadership skills and resources.

Through MLD-618 students have fantastic opportunity to deeply examine local issues and actually interact with the key individuals who are, or were, the protagonists in the cases being studied.

Students can ask these special class guests how they understood the situation(s) they were in, why they made the decisions that they did, and if now, in retrospect, they would have done anything differently. A few examples of expected guests in the course are:

The core learning goal of this course is to give students the tools to rigorously analyze and evaluate situations where leadership is an issue and social change is the goal. You will learn how to do this by using a specific framework consisting of a series of steps:  analyzing a situation, determining what options are available, and then evaluating each option in term of its consequences and its ethics. In addition, many cases in the course are interrelated. What is possible to do in any situation will often be constrained by what happened in previous situation(s). It is important that the cases we examine be understood in context, not as isolated situations. The local focus on Boston as a community allows students to do this. The course also provides a unique opportunity for students to learn about Boston and its environs. Through three different trips to explore Boston: one as a class (Museum of African American History), and two on your own (The Black Heritage Trail and the Ella J. Baker House) students gain concrete experience of the city in which they are studying, and see the city as a learning laboratory.

MLD-618 is also listed at the Faculty of Arts and Sciences as Sociology 1119. It will be taught in Fall on Mondays 3:00-5:45 in William James Hall 105.  The course makes a good complement to other MLD courses in Leadership, Strategic Management, Urban and Civic Innovation, and Organizing Civic, Political, and Social Action. For questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator

Female doctor attending to male patient

MLD-636: Managing Transformations in Healthcare with Thomas Glynn

Greg Dorchak

Learning from practice is a hallmark of the Harvard Kennedy School, and our faculty includes numerous talented individuals who have spent significant portions of their careers in public service.  Perhaps the best example is adjunct lecturer Thomas Glynn.

Glynn’s long and distinguished career has spanned across the public-, private- and non-profit sectors, and covered an array of public policy domains, including public health, labor, transportation, and urban development. From 1983 to 1988 Glynn served as Deputy Commissioner of Public Welfare in Massachusetts which included oversight of the Commonwealth’s Medicaid program. From 1989 to 1991, Glynn was the General Manager of the Massachusetts Bay Transportation Authority which includes subway, trolley, bus, paratransit and commuter rail services for Greater Boston. Recently, in 2023, Glynn returned to leadership of the MBTA as Chair of its Board of Directors.  In 1991 the Mayor of Boston, Raymond Flynn, tapped Glynn to chair the Mayor’s Healthcare Commission with a focus on improving the performance of neighborhood health centers. Then, in 1993, Glynn was nominated by President Bill Clinton to be U.S.  Deputy Secretary of Labor. He was confirmed by the U.S. Senate by unanimous consent and served through April 15, 1996. HKS adjunct lecturer Tom Glynn

Subsequently, from 1996 to 2010 he served as COO of Partners Healthcare (now called “Mass General Brigham | Integrated Health Care System”), a network of Harvard hospitals, clinicians, and neighborhood health centers. Stepping down from Partners in 2010, Glynn joined the Harvard Kennedy School for the first time, teaching MLD-101, then the introductory public management course in the MPP core, and serving as the faculty chair of an executive program for new State Commissioners for Public Health.  Called into public service again, Glynn left HKS to serve from 2012-2018 as CEO of the Massachusetts Port Authority which includes Boston’s Logan International Airport, four maritime businesses in the Port of Boston and significant real estate portfolios in the South Boston Seaport and East Boston Waterfront. In 2018 Glynn returned to Harvard, becoming Chief Executive Officer of the Harvard Allston Land Company, overseeing the University’s non-institutional development of its Enterprise Research Campus in Allston, MA. In Fall of 2019, Glynn stepped back into the HKS classroom as an adjunct lecturer teaching courses in on strategic management for public service organizations.  Glynn continues to serve on the Board of Directors of the Pine Street Inn, an agency that serves the homeless, the Massachusetts General Hospital Institute for Health Professions, and several other non-profit healthcare organizations.  For his exceptional service, Glynn was named a fellow of the National Academy of Public Administration.

Bringing his wealth of experience into his course MLD-636: Managing Transformations in Healthcare Glynn focuses on how to successfully manage transformations in the U.S. healthcare system. Transformations in healthcare include changing reimbursement models, initiatives to improve quality, and projects to redesign the care delivery system. Unsurprisingly, given his experience, this course will work across sectors – non-profit, private, and public sectors, including federal, state and local levels.  Using primarily the case-method pedagogy, this course will begin with a focus on diagnosing specific contextual, organizational, and cultural challenges faced by organizations delivering healthcare.  Then the course will turn to management tools that can transform the healthcare delivery system. These tools include: 1) managing silos, 2) enhancing the role of clinicians, 3) goal setting and monitoring, and 4) public health campaigns. Glynn also plans to bring into his class several distinguished guest lecturers who are in the heart of current practice.

MLD-636 will be offered at Harvard Kennedy School in the fall semester. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

Demystifying Power. Enabling Empowerment. | MLD-340 Power and Influence for Positive Impact with Julie Battilana

Greg Dorchak

Having been awarded the Academy of Management’s 2022 George R. Terry Book Award* for her book Power, for All, Julie Battilana brings her award-winning research to life in the Harvard classroom teaching MLD-340 Power and Influence for Positive Impact.

In Power, for All, Battilana and her co-author Tiziana Casciaro offer a new vision of power – what they define as the ability to influence someone else’s behavior – as deriving from having access to valued resources. Understanding what those resources are, people can take action to plan for, create, and sustain organizational and systems change. Drawing upon lessons derived from their rich research, and conveying lessons through wide-ranging case narratives, Battilana and Casciaro reveal the insights into power and influence that come from understanding (1) the two basic needs all human beings share—safety and self-esteem—and (2) the resources people seek to satisfy those needs: obvious ones, like money and status, but also less obvious and less tangible resources, like autonomy, achievement, affiliation, and morality. In sum Power, for All demystifies the essential mechanisms for acquiring and using power, showing that it is available to ALL people, not just those with personality, money, or, indeed, those willing to use intimidation, threats, or worse.

Split picture: At left: Tiziana Cascario and Julie Battilana seated together at a table. At right: book cover of their book, Power, for All.Pictured
Tiziana Casciaro and Julie Battilana with their award-winning book, Power, for All.

Building on these empowering ideas…,

…and designed for individuals at any stage of their career, Battilana’s course MLD-340 Power and Influence for Positive Impact will debunk the fallacies that many have about power and explore the fundamentals of power in interpersonal relationships, in organizations, and in society. In doing so, it will lift the veil on power, revealing to students what it really is, and how it works, ultimately unleashing their potential to build and use power to effect change at home, at work, and in society.

MLD-340 is ideal for students who want to make things happen, despite the obstacles that might stand in the way. Students will walk away prepared to exercise power positively to challenge the status quo in order to address the pressing social and environmental problems of our time. Students will learn conceptual models, tactical approaches, and assessment tools to develop their personal influence style and understand the political dynamics surrounding them. The subject matter in the course also specifically encourages students to use power responsibly, resist its corruptive perils, and challenges students to develop their own sense of what constitutes the ethical exercise of power and influence in their lives.  In the past a stellar array of in-class guests have been invited into the course, each an eminent and effective changemaker in their field:

MLD-340 is a useful complement to other MLD course offerings in the areas of Leadership, Negotiation, Organizing Civic, Political, and Social Action, and even Social Enterprise. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

*The Academy of Management’s George R. Terry Book Award is granted annually to the book judged to have made the most outstanding contribution to the global advancement of management knowledge during the last two years. Books that contribute to the advancement of management theory, conceptualization, research, or practice are eligible for this prestigious award. Battilana and Casciaro were presented the award at the 82nd Annual Meeting of the Academy of Management on August 7, 2022.

MLD-103M: PDIA in Action: Development Through Facilitated Emergence with Matthew Andrews

Greg Dorchak

Many development experts use plan and control methods to introduce new policy solutions into complex settings. Too often these results end up in in failure. Effective leaders in the challenging development context should be using more flexible facilitated emergence methods instead, but often they do not know what these methods involve. MLD-103M: PDIA in Action: Development Through Facilitated Emergence taught by Matthew Andrews, Edward S. Mason Senior Lecturer in International Development, is a Spring module course that introduces students to a new approach to doing facilitated emergence, Problem Driven Iterative Adaptation (PDIA) in the development context. Students will learn how to facilitate discussions about problems and potential solutions, to engage with teams, and to facilitate an iterative learning process. MLD-103M is a complementary course to MLD-102: Getting Things Done: Management in a Development Context also taught by Matthew Andrews, although MLD-102 is not a pre-requisite.

To learn more, view this general introduction to PDIA. Check out the PDIA Toolkit from the Building State Capability program.

https://youtu.be/F6OKxUkGnF8

and Watch Matt explain more about the model, and read his related blogpost. Listen to a podcast introducing his co-authored 2017 book which explains the origins of and ideas behind the PDIA model. Download the book itself here.

 

MLD-103M will be offered at Harvard Kennedy School in the Spring semester. If you have questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-113M: Strategy and Decision with Peter Zimmerman

Greg Dorchak

How can effective leaders learn from experience and decisions in the past to make more effective decisions that advance one’s strategic purpose?

Book Cover: Strategy: A History, by Lawrence Freedman, Copyright Oxford University Press, 2013

Strategy is expressed in the decisions we make every day. There are no choices or actions that are truly neutral with respect to one’s strategic purpose.  Yet few decisions come labelled as “strategic”; instead policy makers, analysts and managers face an unending stream of judgments and choices that arrive in varied frames from every imaginable direction.

No decision stands alone. Today’s decisions are linked undeniably to decisions in the past reflected in the experience of individuals, groups, teams and organizations, even nations.  Experience both enables and limits our perceptions, beliefs, values, predispositions and capabilities. We both learn from the past (it’s all we’ve got) yet our learning can be limited by the deceptive clarity and presumed certainty associated with explanations of past events.

MLD-113M Strategy and Decision with Peter Zimmerman will help students develop more robust explanations of past decisions, their strategic impact and will help students make better predictions of the effects of future decisions.  Taking as the course text cases and stories involving others, from different times and places, and even students’ own stories and experience, students will work on three parallel tracks. First, students have the chance to analyze and explain decisions large & small while experimenting in a tentative qualitative way with how things might come out differently. Next, they explore the science of behavior & decision-making (i.e., what are the sources of influence on decision and what’s going on in the black box?). Finally, they develop a framework to help improve our explanations & predictions and to integrate individual choices into a pattern of strategic decisions.

This course is offered in the spring module 2 semester. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-802M: Nonprofit Management and Leadership with Arthur Brooks

Greg Dorchak
Arthur Brooks
Arthur Brooks, Professor of the Practice of Public Leadership

Students seeking a broad introductory overview of non-profit management — from historical and legal origins, relationships to government, organizational structure, strategic planning, fundraising and communications, and modes of leadership — will want to enroll in MLD-802M: Nonprofit Management and Leadership with Arthur Brooks.  As President for 11 years of the American Enterprise Institute, and, before that, as a scholar of the non-profit sector at The Maxwell School at Syracuse University, Brooks, now William Henry Bloomberg Professor of the Practice of Public Leadership at Harvard Kennedy School and Professor of Management Practice at Harvard Business School, is uniquely qualified to teach both the academic and practical concepts critical to future leaders of non-profit organizations.

His course is appropriate for students with interests ranging across the sector, from social services, to international aid, to the arts. This course will draw on proven frameworks and real world examples to provide students an intellectual and practical foundation for further coursework and careers in the sector. The course features guest lecturers from premier scholars and practitioners. Past visitors have included HKS pioneering scholar on Public Value, Mark Moore; President Emerita of Harvard University and the Arthur Kingsley Porter University Professor, Drew Gilpin Faust;  Ian Rowe, founding CEO of Public Prep, a nonprofit network of public charter schools based in the South Bronx and Lower East Side of Manhattan; and social entrepreneur Dan Pallotta.

In addition to his interest in non-profit management, Brooks writes, speaks, and podcasts on a wide range of topics. Find out more at his personal homepage arthurbrooks.com.

MLD-802M will be taught at HKS in the Fall semester.  A complementary course in non-profit financial management MLD-427 Strategic Finance for Nonprofit Leaders with James Honan is offered in both the fall and spring semesters. Both courses may be taken for credit.
HKS also offers several other courses in the non-profit and social innovation areas:

MLD-820         Strategies for Social Impact with Matthew Lee
MLD-830         Entrepreneurship and Innovation in the Private and Social Sectors with Richard Cavanagh
MLD-831         Entrepreneurship and Innovation in the Private and Social Sectors – Business Plan Workshop with Richard Cavanagh
MLD-836M      Social Entrepreneurship/Social Enterprise Deep Dive: How to Operationalize & Scale for Social Impact
with James Bildner and Stephanie Khurana
DPI-312           Sparking Social Change through Arts and Culture with Sanderijn Cels

If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.