Game planning for Success at Scale | MLD-820: Strategies for Social Impact with Matthew Lee

Even the most visionary, well-connected, and well-funded social enterprises fail to achieve their aims. A common reason for this failure—and a critical factor for success—is organizational strategy, the game plan developed by an organization and its leaders for achieving impact.

New Associate Professor of Public Policy and Management, Matthew Lee, brings to the Harvard Kennedy School his expert interest in strategic issues relevant to hybrid organizations that simultaneously pursue multiple objectives, including organization design, external evaluation, and innovation. Having studied social enterprises, impact investing, nonprofit organizations and corporate social responsibility, Lee’s teaching (and ongoing research) focuses on the social impact strategies of private, public sector, and hybrid organizations.

In his module, MLD-820M: Strategies for Social Impact, Lee and his students will investigate multiple organizations facing strategic challenges. In so doing, students will be introduced to the foundational perspectives in academic research on organizational strategy, as well as practice-oriented strategy tools and frameworks developed specifically for social impact-driven organizations.

A central theme of the course is that analysis must lead to action.

In each case and situation, there is no “right” answer, merely well-reasoned explanations for why these organizations are successful (or not), and what might work best for them going forward. The deeper goal of the course is to understand how each of these explanations work in general and to teach students how they can apply this understanding to build more competitive, more successful organizations, even in new and unfamiliar real-world situations. This ability to do so, repeatedly and with confidence, is the skill Lee says is colloquially referred to as “strategy.”  Strategy has some formal foundations with recognizable links to academic fields such as microeconomics and sociology. But MLD-820M will not resemble a finance or accounting class where each new piece builds on the last in a tidy way. Instead, student learning will include both cognitive knowledge (the content in the readings and the slides) and procedural knowledge – the practical ability to take a real-world business situation and apply a variety of tools or “lenses” to make sense of it.

Portrait of Matthew Lee smiling
HKS Associate Professor of Public Policy and Management. Matthew Lee

This course is for those interested in leading or advising organizations focused on social and environmental impact. This course will be participation-based and will include case discussions, in-class exercises, and guest speakers. Cases considered focus on non-profit organizations, social enterprises, for-profit impact-first companies such as benefit corporations, and, also, public-sector organizations.

Matthew Lee previously taught strategy at New York University and at INSEAD, based in Singapore, and has been recognized by Poets & Quants as part of their “40 under 40” list of best professors. Matthew completed his doctoral studies at Harvard Business School. His scholarly work is available on his personal website. Before his academic career, he was a consultant with the Bridgespan Group, a management consultancy serving social sector organizations. He is a graduate of Penn State University and a past Fulbright scholar.

MLD-820M is a useful complement to other MLD course offerings in the areas of Strategic Management, Leadership, Urban and Civic Innovation , Social Enterprise. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

An outdoor march on the street by hundreds of women with symbolic flags who are part of the (Movimento dos Trabalhadores Sem Terra, Landless Workers’ Movement) in Brazil

Understanding Social Movements and Creating Social Change: Experiencing Campaigns beyond the Classroom.

Today’s array of societal challenges – from economic disparity, political injustice, rising dangers posed by climate change, and ongoing threats to basic human rights and democratic freedoms – demand, more urgently than ever, that citizens come together and act in collaboration to hold accountable, or change, the existing institutions and systems meant to ensure justice, health, safety, and dignity for people. The Harvard Kennedy School offers numerous important courses that explore the fundamental ways people organize and take collective action for social change. Further, the MLD Area course offerings provide students with the excellent opportunities to directly apply their learning in existing advocacy organizations and movements, and even to create campaigns of their own from the ground up.

Portrait headshot of HKS Assistant Professor of Public Policy Liz McKenna
HKS Assistant Professor of Public Policy Liz McKenna

In her new course MLD 370: Social Movements: The Art and Science of Social Change, Assistant Professor of Public Policy Liz McKenna applies a sociological lens to historical and contemporary cases of social, labor, and political movements from around the world to answer the questions: What’s the difference between a movement that wins victories for its constituents, and one that fails? And, what are the factors that make collective action powerful?
Drawing on her award-winning doctoral research on civil society in Brazil, and the studies detailed in her 2021 book, Prisms of the People: Power and Organizing in 21st Century America, McKenna’s work examines how organizational leaders build constituency bases that successfully exercise political power.  Students in the course will also learn about the role of culture, media, and technology in collective action. With these frameworks in their toolkit, students then enter an experiential learning “lab,” where they investigate how the course concepts work in practice by selecting an existing social-movement organization and analyzing a challenge its leaders face. Projects can explore areas ranging from movement narratives; organizational structure and governance; leadership development; strategy and tactics; learning and adaptation; political contestation; power mapping; and effective use of data. Again, by understanding how to analyze, then potentially create and implement these aspects of a movement or campaign, students will benefit when working in future change-making roles.


For students interested in immediate, hands-on experience creating and working in campaigns and movements, the MLD Area offers three other powerful courses:

Marshall Ganz, the esteemed Rita E. Hauser Senior Lecturer in Leadership, Organizing and Civil Society, has been teaching organizing at HKS for nearly 30 years. Having first come to Harvard (College) in the fall of 1960, he left a year before graduating to volunteer with the 1964 Mississippi Summer Project. There, he found a “calling” as an organizer for the Student Nonviolent Coordinating Committee, and, in the fall of 1965 joined Cesar Chavez in his effort to unionize California farm workers. During 16 years with the United Farm Workers he gained experience in union, political, and community organizing; became Director of Organizing; and was elected to the national executive board on which he served for 8 years. During the 1980s he worked with grassroots groups to develop new organizing programs and designed innovative voter mobilization strategies for local, state, and national electoral campaigns. In 1991, in order to deepen his intellectual understanding of his work, he returned to Harvard College and after a 28-year “leave of absence” completed his undergraduate degree in history and government. He earned his MPA from HKS in 1993, then began teaching at HKS soon thereafter, while simultaneously completing a Harvard PhD in sociology (awarded in 2000). During his time as HKS faculty, Ganz has continued to work “in the field,” including with the Obama presidential campaign (2007-8), the Sierra Club, the Ahel Organizing Initiative (Jordan), Serbia on the Move (Belgrade), Avina (Bogata), Tatua (Kenya), and Community Organizing Japan (Tokyo), learning and perfecting his organizing frameworks.

The premise for MLD-377M and MLD-378M is that an “organized” citizenry is able to formulate, articulate, and assert its shared interests. Organizing, in turn, requires leadership: accepting responsibility for enabling others to achieve a shared purpose in the face of uncertainty. Organizers, then, ask three core questions:

  1. Who are my people?
  2. What is the change we need?
  3. How can we turn our resources into the power we need to achieve that change?

That is to say, organizers must learn to identify, recruit and develop leadership; build community with that leadership; and create power from resources of that community. Students do this in MLD-377M, the “Design” module of the two-course sequence, by applying the five organizing practices: storytelling; relationship building; strategizing; structuring; and, lastly, taking action, as they actually organize their own leadership teams, decide upon a shared purpose, and design organizing campaigns to achieve their purpose. The pedagogy is structured in a purposeful sequence: “explanation,” “modeling,” “practice,” and “reflective debriefing,” which allow students to better learn from repeated practice.

During the second “Leadership” (in practice) module, MLD-378M, students learn to lead the campaign they designed: organizing a kick-off; developing leadership; innovating tactics; engaging with power; and winning, losing, and learning. Practice and critical reflection are again the keys to learning in this module. Students are supported in this process by a set of skilled course coaches who, themselves, have extensive experience actively engaging in these organizing practices and developing students into movement leaders.

Note: *Enrollment into MLD-377M is limited and by permission of the instructor. The course is taught in a two-week intensive format during the Spring 1 Module, with in-person instruction limited to two intensive workshops on the weekends (February 23-25 and March 1-3, 2024).  Also, MLD-377M  is a firm prerequisite for enrollment in MLD-378M.

MLD-375 Creating Justice in Real Time: Vision, Strategies and Campaigns taught by Professor Cornell William Brooks is another powerful experiential learning course in which students actively engage with movements addressing many of the most critical social injustices of our time.

Brooks’s course seeks to understand longstanding inequities and injustices and recognizes the importance of principled advocacy in an age of unprecedented activism.

Like Ganz, Professor Brooks, brings a wealth of experience into the classroom, having served four years (2014 – 2017) as president and CEO of the National Association for the Advancement of Colored People (NAACP); worked as civil rights attorney; and practiced as an ordained minister in the African Methodist Episcopal Church.

Cornell William Brooks holding hands with a child and leading a group of marchers across the Edmund Pettus Bridge in Selma, AL
Cornell William Brooks in 2015 leading America’s Journey for Justice march from its starting point at the Edmund Pettus Bridge in Selma, AL.

At the NAACP Brooks reinvigorated the activist social justice heritage of the NAACP, dramatically increased its youth membership, and conceived and led the 2015 march known as “America’s Journey for Justice” from Selma, Alabama to Washington, D.C., over 40 days and 1000 miles. During his tenure, Brooks and the NCAAP aided in organizing to address policing injustice in Ferguson, MO to failure of government to protect water quality in the majority-black, low-income community of Flint, MI. Prior to leading the NAACP, Brooks was president and CEO of the New Jersey Institute for Social Justice, where he led the passage of pioneering criminal justice reform and housing legislation. He also served as senior counsel and acting director of the Office of Communications Business Opportunities at the Federal Communications Commission; executive director of the Fair Housing Council of Greater Washington, and a trial attorney at both the Lawyers’ Committee for Civil Rights Under Law and the U.S. Department of Justice. As a DOJ trial attorney, he secured a record-setting settlement for housing discrimination victims and filed the first government case alleging housing discrimination against a nursing home.

Brooks’s course MLD-375 seeks to understand longstanding inequities and injustices and recognizes the importance of principled advocacy in an age of unprecedented activism. Issues of highest concern in the course are environmental injustice, biased policing and public safety, criminal justice and prison reform, the fragility and erosion of the right to vote, the need for equitable economic development, and the long call for reparations for racial injustice in the United States. Brooks teaches students tested advocacy principles – e.g., moral ambition, perfect/imperfect victims, concentric/consecutive coalitions, and scholarship — to address these issues, including the particular strategies of the arc of advocacy.

To provide an experiential element, students in MLD-375 work with the William Monroe Trotter Collaborative for Social Justice, U.S. municipal governments, as well as national- & state-level advocacy organizations, on real time campaigns with a focus on what is demonstrably effective. Students will develop visions, strategies and campaigns as well as designing legislative, policy, organizing, communication, and moral framing strategies to address injustices.  As an example, one recent student project sought a posthumous presidential pardon for pioneering civil rights leader, Callie House, who at the turn of the 20th century was wrongfully imprisoned. House founded the National Ex-Slave Mutual Relief, Bounty, and Pension Association, a movement of over 300,000 members, but her efforts were squashed and her legacy was tarnished and minimized by a gross corruption of justice. (Read more here.) Projects like this are part of a portfolio of reparations efforts featured in the course that aim to face up to the deep harm caused by slavery, racist Jim-Crow era laws and policies, and ongoing structural inequities.

Note: Students must competitively apply for enrollment in MLD-375, with the key criteria being a demonstrated passion for social justice. Students admitted to the course should  expect extensive work outside of class and must remain patient, flexible, and persistent in the face of the real-time challenges posed in the course.

A range of other HKS courses complement the four MLD Area offerings above, with each one listed below providing a different framework, addressing different issues and contexts, and providing informed and valuable approaches.

MLD-340 Power and Influence for Positive Impact (Julie Battilana)
DPI-312 Sparking Social Change Through Arts and Culture (Sanderijn Cels)
DPI-376M Queer Nation: LGBTQ Protest, Politics, and Policy in the U.S. (Tim McCarthy)
IGA-147 Civil Resistance: How It Works (Erica Chenoweth; Not offered AY24)
IGA-385 Strategizing for Human Rights: Moving from Ideals to Practice (Doug Johnson)
IGA-453 Reweaving Ourselves and the World: New Perspectives on Climate Change (Rebecca Henderson)

In combination, HKS offers students a powerful set of opportunities to develop capacities and experience creating social change.

If you have any questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-103M: PDIA in Action: Development Through Facilitated Emergence with Matthew Andrews

Many development experts use plan and control methods to introduce new policy solutions into complex settings. Too often these results end up in in failure. Effective leaders in the challenging development context should be using more flexible facilitated emergence methods instead, but often they do not know what these methods involve. MLD-103M: PDIA in Action: Development Through Facilitated Emergence taught by Matthew Andrews, Edward S. Mason Senior Lecturer in International Development, is a Spring module course that introduces students to a new approach to doing facilitated emergence, Problem Driven Iterative Adaptation (PDIA) in the development context. Students will learn how to facilitate discussions about problems and potential solutions, to engage with teams, and to facilitate an iterative learning process. MLD-103M is a complementary course to MLD-102: Getting Things Done: Management in a Development Context also taught by Matthew Andrews, although MLD-102 is not a pre-requisite.

To learn more, view this general introduction to PDIA. Check out the PDIA Toolkit from the Building State Capability program.

and Watch Matt explain more about the model, and read his related blogpost. Listen to a podcast introducing his co-authored 2017 book which explains the origins of and ideas behind the PDIA model. Download the book itself here.

 

MLD-103M will be offered at Harvard Kennedy School in the Spring semester. If you have questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

MLD-304: The Science of Behavior Change with Todd Rogers

Leverage insights about human decision making to develop interventions that improve societal well-being.

This is the primary learning goal of MLD-304 The Science of Behavior Change taught by Professor Todd Rogers.
The fast growing research field dubbed “behavioral economics” or “behavioral science” examines the mechanisms of, and influences on, human judgment and decision making, especially in the areas where our choices differ from the rational and the optimal.  Insights from this research has provided a new set of tools that complement standard economics and policy levers for influencing behavior (namely, incentives and information) and allowed us to improve implementation of interventions promoting the public good.  These new tools and ideas have relevance across fields ranging from healthcare, education, criminal justice, social welfare, electoral politics, personal finance, and beyond.
In addition to learning more about the science of how humans make judgments and decisions, students in MLD-304 will also be taught how to improve the quality of their own judgments and decisions by identifying areas of thinking prone to errors and cognitive biases. Some of these errors are particularly important for real world problems.  This course will also increase students’ familiarity with randomized experiments, enabling them to be smarter consumers of claims that interventions cause certain outcomes.

Watch Professor Rogers describe an example from his work on voter mobilization:

Read an extensive piece the HKS alumni magazine about Todd Rogers’ recent work.

Join other students at HKS and across Harvard interested in behavioral science in the Behavioral Insights Group which brings together an outstanding group of decision research scholars, behavioral economists, and other behavioral scientists. BIG’s staff are always happy to talk with students. Please feel free to reach out to Program Manager, Maja Niksic (maja_niksic@hks.harvard.edu), follow BIG on Twitter, check out BIG’s LinkedIn Network where behavioral science-specific jobs are posted, or access the resources of the Behavioral Insights Student Group.

MLD-304 is offered at Harvard Kennedy School in the Fall semester with 2 sections available. If you have any questions about this course, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.

Fundamental Negotiation Training at HKS: MLD-215 with Rob Wilkinson and MLD-223 with Kessely Hong

Among the signature curriculum of the Harvard Kennedy School, negotiation training has always stood out as among the most popular due to its practicality and necessity across all sectors and policy domains. Founded by one of the luminaries of negotiation science, Howard Raiffa, HKS faculty have always been at the forefront of negotiation research and training. Furthermore, we recognize negotiation skills are a critical contributor to effective leadership of organizations, campaigns, and social movements of all types.

With the two introductory negotiation courses outside the MPP core, MLD-215 Negotiation and Leadership: Essential Theory and Practice for Enhancing Your Personal Effectiveness with Robert Wilkinson and MLD-223 Negotiating Across Differences with Kessely Hong students can learn the fundamental, time-tested frameworks of negotiation analysis. Both courses introduce the core concepts of distributive bargaining, value creation, stakeholder analysis, trust-building, barriers to agreement, and strategic approaches to negotiation.

Portrait photo of Robert Wilkinson, Lecturer in Public Policy and Leadership
Robert Wilkinson, Lecturer in Public Policy and Leadership

MLD-215 (Wilkinson) will provide students with the fundamental principles, theory and practice of the field of negotiation, but MLD-215 is especially distinctive in blending leadership and negotiation principles in a single course. The curriculum will balance theory and practice, and draws on the classic literature, as well as more recent work. Students will learn using the case study method, active simulations, group work and lectures to bring the conceptual material to life, as well as to build students’ personal negotiation and leadership skills. Drawing on his extensive experience as a practitioner in the field, Wilkinson will emphasize bringing in international examples and cases throughout the course, to provide both domestic and global perspectives on negotiation and leadership.

 

 

Kessely Hong smiling and teaching students in a Harvard classroom
Senior Lecturer Kessely Hong

MLD-223 (Hong) offers more complex, multiple-stakeholder cases and simulations, some of which include salient cultural or power differences and multi-party dynamics. Students are challenged to navigate differences in expectations, attitudes toward risk, culture, power, status, and partisan perceptions. In Hong’s course, students read and analyze a variety of very rich real-world cases, in which interpretations of the protagonists’ actions provide illuminating insights into similar spectrum of dynamics (personal, psychological, political, cultural, etc.) at play in negotiations over public policy.

 

 

Both MLD-215 and MLD-223 serve as pre-requisites for MLD-280M Advanced Workshop in Multiparty Negotiation and Conflict Resolution, the January-term course, taught by Brian Mandell, Mohamed Kamal Senior Lecturer in Negotiation and Public Policy.  Students wanting to additional venues to study, research, and design new ways of negotiation practice will be interested in exploring the Negotiation and Conflict Resolution Collaboratory. Established and directed by Brian Mandell, the NCRC develops ways to connect students of negotiation with practitioners on the frontlines and faculty leading cutting-edge research. They seek to advance the field of experiential learning and motivate innovations in teaching advanced negotiation in simulated environments. In addition, NCRC faculty affiliates within the Center for Public Leadership engage in the interdisciplinary study of developments and trends at the intersection of negotiation and leadership.

MLD-215 and MLD-223 are offered at Harvard Kennedy School in Fall semester. MLD-280M is offered in January term. If you have any questions about these courses, or any other in the MLD curriculum, email Greg Dorchak, MLD Area Administrator.